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‎11-01-2018 02:49 PM - edited ‎11-06-2018 04:40 AM

HP Recommended
Product: 15-bw055sa
Operating System: Microsoft Windows 10 (64-bit)

20181101_201848.jpg

HP Notebook - 15-bw055sa
Windows 10 64bit
Boots from HD only, can't get into the bios to change boot order

Windows 10 is stuck in a reboot loop after an update and I when I press esc, f2, f0 etc at startup for the bios menu, recovery menu etc I get a blank screen with white writing at the bottom left corner saying f9...system bios etc.

*A hard reset has no effect, the computer will just continue to load until windows updates come up then it will restart it self.
*Removing the cmos battery will not load the bios upon startup.
*Removing the hard drive will just result in a blank screen, if i press f10 for bios menu or other F keys at startup I get the same thing when the hard drive is connected.
* Removing the ram has no effet, windows just loads to the update menu once reinserted.

Why does the menus not appear? has anyone ever seen that before?

 

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