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HP Recommended
HP Color LaserJet MFP
Microsoft Windows 10 (64-bit)

I scanned an image from my HP Color LaserJet Printer to a ScanDisk 65GB USB.

Now the USB cannot be found, recognised or even seen by any of my Windows 10 computers or Mac computers.

But the Printer can still scan to/print from the same USB. This suggests that the printer has changed something in the header that is preventing the USB from being recognised on a computer.

 

How do I recover/rediscover my USB on my computer?

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