-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- LaserJet Printing
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
11-13-2018 03:49 PM
Product: HP Color LaserJet MFP
Operating System: Microsoft Windows 10 (64-bit)
I scanned an image from my HP Color LaserJet Printer to a ScanDisk 65GB USB.
Now the USB cannot be found, recognised or even seen by any of my Windows 10 computers or Mac computers.
But the Printer can still scan to/print from the same USB. This suggests that the printer has changed something in the header that is preventing the USB from being recognised on a computer.
How do I recover/rediscover my USB on my computer?
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.