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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
ENVY x360 15-bq051sa
Microsoft Windows 10 (64-bit)

I recently got this notebook secondhand. It had a clean install on it, so Windows 10 was setup from new.

I after using for about a day I kept getting a BSOD. As it was a new install I thought the easiest think was just to do a recovery. So I went into the HP Recovery utility and started that running.

At 16% is failed with an error (which unfortunately I didn't record). The onlt option given was to do a restart. Upon restart I get the message on screen shown in the subject of this post.

 

I have a bootable USB stick, so I have tried going into the repair and going to the console. The files still appear to be on the SSD, but it fails to recognise it as a boot disk.

 

While I was at the screen shown below I decided to run the tests. The disk drive test passes no problem, but the memory test fails on the second memory stick. So I think that is the route cause of the issue. So another question is how can I replace the faulty memory in this notebook?

 

I can't work out exectly what I need to do to correct this issue. Can anyone help?

 

Thanks,

 

Allen

 

s-l1600.jpg

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