• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎11-17-2018 08:55 AM

HP Recommended
Product: HP Gaming Pavilion - 15-cx0083tx
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone

 

I'm having problem with my sound driver on my notebook HP Gaming Pavilion - 15-cx0083tx.

After having sound driver upgraded , Device manager identified problem "code 10" on Intel (R) Smart Sound Technology (Intel(R) SST) OED.

 

Device version 10.23.0.1789, dated 02-Aug-18.

 

I cannot even roll back drivers. My computer is muted now.

 

Does anybody have the solutions?

 

Sincerely thanks...

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.