• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

I have an HP Pavilion 590-p0057c. My ability to connect to the internet via WiFi suddenly disappeared.  One day my computer connected to the internet via Wifi just fine and the next day when I fired it up it indicated that the ehternet connection was missing and gave me no options to connect via Wifi.  Under Network Properties it shows: Name: WiFi, Description: Realtek RTL8821CE 802.11ac PCIe Adapter, Physical address (MAC): 74:40:bb:81:bf:a5, Status:  Not Present, Maximum transmission unit: 0, Connectivity (IPv4/IPv6):  Disconnected.  I went to HP Support and downloaded the network driver, but that did nothing.  I still only have the ethernet connection as a option.  The Realtek RTL8821CE 802.11ac PCIe does not show up in Device Manager under Network Adaptors.  How do I get my computer to reconnect to the network via Wifi?

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.