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‎11-26-2018 10:58 AM

HP Recommended
Product: HP OfficeJet Pro 8600 Plus
Operating System: Microsoft Windows 10 (64-bit)

Hello!  I recently realized that I no longer see my HP Printer Assistant available to me (formerly HP Solutions Center).  I have read several posts and have followed the instructions provided in the postings -- primarily to uninstall and reinstall my drivers.  I have done that a number of times now, including reboots in between, but upon installation I only see two HP items in my Programs (HP OfficeJet Pro 8600 and HP Update).  The downloaded file I have been using is OJ8600_1316.exe.  From what I can tell this is the appropriate file.  What is particularly interesting is that upon installation the HP Printer Assistant opens on my screen (but it is not listed in my programs, nor can I pin it to my task bar).  As soon as I close that screen I can not get it back.

 

Help is greatly appreciated.  I have had to resort to using the Windows scan program and I don't really like that as well :HalfEyes:

 

Thank you!

Zepfan0710

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