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‎11-26-2018 03:05 PM - last edited on ‎11-26-2018 03:15 PM by Retired

HP Recommended

2018-11-26

I clicked Apple logo, then System Preferences, then Printers and Scanners and the screen showed "No printers are available", then I clicked + to add a printer. Next screen showed two different printers, my old HP 8600 and my new HP Envy 7858 each with multiple choices. Next, regardless of which one I picked I got this message, "An error occured while trying to add the selected device. Bad file descriptor." So I am unable to print from my mac. However, I can print from my iPhone or iPad to either printer. How can this be resolved?

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