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‎11-28-2018 12:30 AM

HP Recommended
Product: HP Photosmart Premium C309a
Operating System: Microsoft Windows 10 (64-bit)

I cannot set the custom photo paper size for printing abnormal photos.  When I set Custom for paper size I find a dialog box to set the size.  I find I am requested to reset Printer properties before I can sucessfully complete the size selected e.g. 4X6.5 ins using 4X6 paper with tab.  Since the tab extends the horizontal print to 6.5 ins when selecting borderless printing, I can fit the photo I wish to print.   I have tried various property settings several times without being able to progress past the dialog box loop after I enter the size.  What are the precise steps to successfully set a custom size?

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