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‎11-29-2018 06:02 AM

HP Recommended
Product: HP Laser Jet PRO 200 Color MFP M276
Operating System: macOS 10.14 Mojave

Hello and good day. I hope someone can help me.
Following problem:

 

New router, new Wi-Fi.
If the new W-Lan network is entered / selected in the printer: Service Error 78.
Afterwards the W-Lan network is no longer recognized. Printer is no longer from the initialization mode.
Printer must be reset to operating status.
Problem is the same with two identical printers.

New router: Speedport Smart 3, mesh technology, telecom
Printer: HP Laser Jet PRO 200 Color MFP M276

Can someone help me?
Many Thanks!

 

german:

Hallo und guten Tag. Ich hoffe es kann mir jemand helfen.

Folgendes Problem:

 

Neuer Router, neues W-Lan.
Wird das neue W-Lan-Netz im Drucker eingegeben/ausgewählt kommt: Service Error 78.
Danach wird das W-Lan Netzwerk nicht mehr erkannt. Drucker kommt nicht mehr aus dem Initialisierungsmodus.
Drucker muss auf Betriebszustand zurück gesetzt werden.
Problem ist das gleiche bei zwei baugleichen Druckern.

Neuer Router: Speedport Smart 3, Mesh-Technologie, Telekom
Drucker: HP Laser Jet PRO 200 Color MFP M276

Kann mich jemand unterstützen?
Vielen Dank!
Beste Grüsse


Best regards

Who Me Too'd this topic
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