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‎12-03-2018 03:39 PM

HP Recommended
Product: Xpress C460w

Hi,

My Xpress C460W printer does not make anymore copies in color but only in black and white. I know how to and already changed the fuse, the transfer belt that were worn and everything worked fine.

But during the last weeks, the laser prints only in black and white, even in copy mode using a colored sheet.

And thus, it does not seem to be a software problem.
It's as if the RIP no longer decodes colors. Would you have an idea to fix that? Thank you so much.

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