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‎12-06-2018 03:00 AM

HP Recommended
Product: HP SPROCKET PRINTER

I got the printer last year 2017 and it was working very well with the first packet of HP ZINC sheet but after the first packet, the quality got bad although I’m still using the same HP ZINC sheet. Whenever I print using the printer, my printer is fully charged and I’m always using HP ZINC sheet. I have updated the firmware and I did all the trouble shooting steps. However the print quality does nor improve. As you can see from the picture, there is lines on the print and a white border(?) on the print. This happens all the time except for the first batch of photos I printed. I never put any border on my prints but this still happens! Sometimes the print will have dots all over it

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