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Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended
EliteBook 840 G3
Microsoft Windows 7 (64-bit)

My WiFi was working fine Friday, and per logs it was working fine sat/sun . The only changes that occurred was 1 update installed yesterday morning (Windows Defender update - KB915597) and the battery lost power late last night after it was left in sleep mode without being connected to a power source.

 

  • I've powered it on today and noticed it was not connecting to my WiFi.
  • The WiFi button (not a FN button with the F keys but rather an actual button next to the speaker on/off button) was illuminated orange and does not toggle on/off or change color.** (see ** below)
  • The speaker button next to the wifi button toggles fine. The light changes as intended after being pressed and the status icons clearly changes after the button is toggled.
  • I tried a combination of keys for grins, FN + wifibutton, CTRL + wifibutton, ALT+wifibutton, WinKey+wifibutton
  • The network icon in the status bar keeps spinning with the blue circle and eventually stops, then shows what appears to be an 8 pointed orange star, the icon says "Not connected - Connections are available".
  • When attempting to manually select my wireless network it says, "Windows was unable to connect to 'mySSID'." I tried the "Troubleshoot problems" wizard but it did not resolve the issues.
  • Only 4 updates available and they are for my Office product. Updates were installed yesterday automatically
  • WiFi shows strength as Excellent works for other devices,  WPA2-PSK,  802.11.

 

I tried each of these without success:

  1. Disabling the wifi adatper and re-enabling
  2. Unchecking the box in device's power management to allow the computer to turn off the device to save power
  3. Restarted
  4. Checking if ethernet works - yes
  5. Right clicking device and checking for updates while on Ethernet - none found
  6. Checking to see if other devices can connect to my wifi without issues - yes
  7. Removing all wireless network connections and attempting to connect as fresh new connection
  8. Disabling all network adapters and trying to connect after reconnecting each one
  9. CMD as admin > netsh int ip reset resetlog.txt all resets said "OK!" > restarted > and the light returned to its normal white color but now continues to cycle through "getting information from SSID > connecting > Windows was unable to connect to SSID."
  10. Ran Windows Network Diagnostic again - it suggested the same things from before and did not help resolve and stated "Problem with wirewless adapter or access point - Detected" Exploring additional options does not help.
  11. CMD as admin > netsh winsock reset > Sucessfully reset
  12. Cleared and rescanned my device list on router
  13. Restarted router
  14. Disabled and enabled wifi adapter (again)

 

Any reccommendations on where to proceed? At this point I feel like I'll just be doing the same things over and over again.

 

Who Me Too'd this topic
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