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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-11-2018 10:45 AM

HP Recommended
Product: scanjet 6520
Operating System: Microsoft Windows 10 (64-bit)

The router is set for DHCP. 

According to the router, the scanner get an IP address ( no scanner with it off, scanner +IP address (192.168.1.99) + says "connected "

The panel on the printer also says "connected " and  gives the same IP address (192.168.1.99) 

windows10 cant find it ("no scanner attached ") and xsane/lubuntu says "no connected device"  by any protocol  wirth setting the correct IP address 

 

 

Networking stuff 

~$ sudo nmap -sS -P0 192.168.1.99

Starting Nmap 7.60 ( https://nmap.org ) at 2018-12-11 17:38 GMT
Nmap done: 1 IP address (0 hosts up) scanned in 0.52 seconds
~$

~$ ping 192.168.1.99
PING 192.168.1.99 (192.168.1.99) 56(84) bytes of data.
From 192.168.1.83 icmp_seq=1 Destination Host Unreachable
From 192.168.1.83 icmp_seq=2 Destination Host Unreachable
From 192.168.1.83 icmp_seq=3 Destination Host Unreachable

 

So its getting anIP address from the router,

the event log from the router 

7:27:49, 11 Dec. (7206445.440000) Lease for IP 192.168.1.99 renewed by host scanner (MAC d8:9d:67:01:d6:ac). Lease duration: 1440 min 17:27:49, 11 Dec. (7206445.440000) Device connected: Hostname: scanner IP: 192.168.1.99 MAC: d8:9d:67:01:d6:ac Lease time: 1440 min. Link rate: 52.0 Mbps

 

but  not available from the rest of the LAN 

 

Its not a windows or linu thing - its affecting both . 

Whats the fix ? 

 

 

 

 

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