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Common problems for Battery
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‎12-13-2018 12:13 PM

HP Recommended
Product: Z3F16EA
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone,

 

I seem to have a problem with the battery and its software. The symptoms...

  • The device never provides a low battery warning
  • Shuts down suddenly without warning if not plugged in...at reboot, battery display shows ~50%
  • Currently plugged in and battery shows 91% available (plugged in, not charging)... will not charge to 100% as it did originally when new (18 months old)
  • Will only charge to 100% when device is powered down
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