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‎12-20-2018 10:55 AM

HP Recommended
Product: Hp OfficeJet 6500A Plus E710-n-z
Operating System: Microsoft Windows 10 (64-bit)

I lost my wirless connection after installing a Google Wifi Router. This device does NOT support WPS. Therefore when i go into the web panel on the printer and it asks for WPS passphrase, there is none. I tried going into Advanced setting and manually setting the Ip address,default gateway and netmask, but it doesn't seem to take and reverts of defaults to automatic. The printer can see my new router SSID but thats it. This Google wireless router is dual-band (ie it has both 2.4 and 5g) but it doesn't allow you to create separate dual-band ssid, only a single ssid.  Is connection via ethernet gonna be my only solution?  By the way I also have a Deskjet 3510 series that was connected via wirless but thank goodness it had a usb connection available so it still works. Any help or assistance will be greatly appreciated. 

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