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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎12-24-2018 11:05 AM

HP Recommended
Product: HP Pavilion - 15-cc129tx
Operating System: Microsoft Windows 10 (64-bit)

I have bought a laptop (model number HP Pavilion - 15-cc129tx) in October 2018. But from last 2 week, I am viewing a red dot on my screen whenever any dark object is displayed. This Red dot is visible only when the screen is ON. Could any help me and let me know why is this happen and how to resolve it?

 

@ HPIndia

Could you please assist me with this?

 

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