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‎12-26-2018 04:22 AM - edited ‎12-26-2018 04:24 AM

HP Recommended
Product: HP Envy ad-012nd
Operating System: Microsoft Windows 10 (64-bit)

For quite a few months a have been having a very annoying issue with my touchpad. On random moments, after closing my laptop or updating drivers or windows, an issue with my touchpad starts happening. What happens is that the sensitivity suddenly becomes much lower than before, even after setting the sensitivity to the maximum, it still feels really slow. I cannot wrap my head around how this is happening. Windows says the Synaptics Touchpad is working fine. I have updated, removed, and deinstallated the touchpad driver and even set it back to a previous version of the driver. None of it fixes the issue.

The strange part is that when I remove the touchpad driver from windows I can suddenly move the cursor around at normal speed, but off course clicking is not working since the touchpad driver is not installed. 

Can someony help me out with this? I just do not now what to do about this anymore.

 

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