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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎01-04-2019 06:34 AM

HP Recommended
Product: Pavilion X360 CONVERTIBLE
Operating System: Microsoft Windows 10 (64-bit)

My keyboard keys are acting strange, when I press caps lock it gives me ` instead and same others listed below:

Caps lock = `

N = n6

B =b5

5=b5

6 =n6

prnt sc = #

= =-

Delete key is also acting strange.  Happened after I used the screen to watch a movie but didn't turn on tablet mode so keys were resting on table surface. 

Is there anyway I can change this? I feel like there must be some kind of lock on but I cant work out which. Tried a system restore from before this happened but it didn't work. 

thanks! 

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