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‎01-04-2019 10:45 AM

HP Recommended
Product: HP 15-ay516tx
Operating System: Microsoft Windows 10 (64-bit)

My laptop is nearly 2 years old at this point (I bought it in September of 2016) and for the past 5 days, it has been shutting down(without any warning) as soon as it goes below 30% battery level. I have tried pressing the power button to start it up again after it shuts down but it won't start unless I plug-in the charger. I'm able to power on the laptop after the charger is plugged in.

The battery. however, normally discharges from 100% battery level(full charge) till about 30% level. It's only below 30% level that the problems arise.

 

Is my battery dying and do I need a replacement? Or is it a driver related issue ?

 

Any advice is appreciated.

 

 

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