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‎01-08-2019 01:31 PM

HP Recommended
Product: HP Envy 15t
Operating System: Microsoft Windows 10 (64-bit)

Hello HP community,

 

I have an HP envy 15t laptop that I've owned for a little over a year.  I use it primarily for work and some personal purposes.  I purchased a 1 TB hard drive so I would have plenty of hard drive space on the machine. My disk space recently went to very low and I cannot download additional apps onto my machine because of this.  I don't really have much music/video/picture stored on the hard drive.  I've tried all the usual ways to free up hard drive space but they don't really help much.  Currently only 21 GB are free on the C drive and 1.24 GB are free on the D (recovery drive).  When I drill into the storage usage on the C drive, I see that 525 GB! are being used by "Other People".  I'm the only person that uses this laptop.  When I go to the "manage other people" tab, there is no one else even listed.  I don't know what to do and how to free up this 525 GB of space.  Is it a virus?  Defect in my hard drive that I need to send back for warranty.  Any and all solutions appreciated.

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