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‎01-10-2019 07:41 PM - last edited on ‎01-10-2019 07:46 PM by Retired

HP Recommended
Product: OfficeJet Pro 8600
Operating System: Microsoft Windows 10 (64-bit)

 

https://h30434.www3.hp.com/

 

[edit]

 

Forum Question 1/10/16:

Hello, all of a sudden (past 2 weeks) I can't access my wired network OfficeJet Pro 8600 via the EWS, the software stopped accessing the printer and Scan Doctor can't find the printer. I can print and ping the printer. I've turned off the Firewall, tried accessing the EWS via Chrome, Edge and IE 11. I've restored Comcast Gateway to factory defaults. I’ve restored pc to a point I know when it was working and also re/installed latest drivers, software etc. Tried different ports on Gateway.

Wireless Install can't find printer. Re-installing optional software don’t find printer, tried manual IP search as well, all to no avail.

Can copy and fax from printer.

Windows 10.

Printer Firmware: CLP1CN1829AR.

Please help with this PROBLEM, I’m lost regarding faxing and scanning capabilities via my pc.

Thanks.

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