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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎01-12-2019 01:47 PM

HP Recommended
Product: Pavilion 360
Operating System: Microsoft Windows 10 (64-bit)

My laptop turns on, but the screen is black (no lights on dislay). I hooked it up to a monitor and that works fine. The touchscreen can still be used. Is this a driver issue or I need a new screen? 

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