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‎01-13-2019 08:52 PM

HP Recommended
Product: OfficeJet Pro 6978 All-in-One Printer
Operating System: macOS 10.14 Mojave

Hi, I could install printer driver on my Macbook Air. However, when HP Easy Start attempts to install the Setup and Product Guide, it fails with a very "informative" message - "cannot istall software." 

No success after several attempts. 

I could locate and add the printer through "Printer & Scanner" in the System Preference. But not sure I would be able to get the printer working w/o the HP software install. 

Any help or pointers will be highly appreciated!

 

Thanks 

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