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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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‎01-15-2019 05:27 AM

HP Recommended
Product: HP Office Jet pro 6970
Operating System: Microsoft Windows XP

 

Repeated paper jam message,  Have tried all solutions provided by HP support with no success.  Keep getting error message ox6100004a. Also the pring carriage does not move to center when printer is opened so  no way to remove ink cartridges as suggested by HP

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