• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎01-16-2019 01:50 PM

HP Recommended
Product: OfficeJet 4630
Operating System: Microsoft Windows 10 (64-bit)

Back on 12/17/18 JillSa published the following under the topic "Re: Switch use of non-instant ink cartridge":

@JaJu14@MB_B

Hi, I just wanted to clarify that HP alignment pages or Printer reports do NOT count towards page counts for Instant Ink.

You can test this by opening your acct page at Instantink.com and making sure printer is online and refreshed so all data is up to date.  Look under your status at number of pages printed in the billing cycle.   Then print an alignment page directly from the printer based on front panel or in box directions and then go back to your acct page and refresh it and see if the page count changes.   It should not change as these printer diagnostic pages do not count towards Instant Ink prints.

Hope that helps.

I am an HP employee.
I just got around to testing this.  Before I did anything I checked my InstantInk account and it showed I had used 7 of 15 pages used.  Then I went to my printer (OfficeJet 4630) and under the Tools menu on my printer, I selected Align Printer.  It then printed an alignment page.  When I checked my account again it says 8 of 15 pages used.  So what JillSa posted is NOT true, at least for me.
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.