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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎01-16-2019 08:21 PM

HP Recommended
Product: HP Omen 15-ax250wm
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I bought this laptop to play video games and also complete my college work.  I have discovered that a very specific key combination will not work, under any circumstances, on my keyboard.  This is outrageously annoying, as this key combination is very important whilst playing a few games.  I have used a key rollover test to help me understand my issue, and I have found that I can hold any other combination of SHIFT + W + (all letters besides X).  I can, however, hold down SHIFT + (any letter besides W) + X.  I am not sure if there is a keyboard shortcut I am messing with, or if this is intentional.  If intentional, I genuinely do not understand why.  Any help/insight would be lovely.  

Thank you all, and have a good one.  

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