• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP t730
Microsoft Windows 7 (64-bit)

I purchased the T730 a few weeks ago and am trying to print a D size copy of a raster image poster.  However, it will only print 8.5 X 11." I have tried this using Paint, IrfanView, Illustrator, etc. (with Windows 7) and get the same results. I have reinstalled the drivers a couple of times following suggestions in  forums for similar (but not identical) problems. I also made sure that the "Send job as bitmap" option was enabled per the forum suggestions. I have made sure that the paper size is correct in both Paper/Quality:Paper Options setting and the Layout/Output: Fit to: option or the equivalent in the different programs. It even gives the correct paper size under the paper roll icon in Paint. However, In the IrfanView Print Preview it always says "Resulting image size on paper: 10.6 X 7.9" in the lower right corner no matter how I change the paper size parameters. This is baffling. I am in need of some help and any would be appreciated.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.