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01-17-2019 09:17 AM
I purchased the T730 a few weeks ago and am trying to print a D size copy of a raster image poster. However, it will only print 8.5 X 11." I have tried this using Paint, IrfanView, Illustrator, etc. (with Windows 7) and get the same results. I have reinstalled the drivers a couple of times following suggestions in forums for similar (but not identical) problems. I also made sure that the "Send job as bitmap" option was enabled per the forum suggestions. I have made sure that the paper size is correct in both Paper/Quality:Paper Options setting and the Layout/Output: Fit to: option or the equivalent in the different programs. It even gives the correct paper size under the paper roll icon in Paint. However, In the IrfanView Print Preview it always says "Resulting image size on paper: 10.6 X 7.9" in the lower right corner no matter how I change the paper size parameters. This is baffling. I am in need of some help and any would be appreciated.