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‎01-21-2019 09:14 AM

HP Recommended
Product: HP 27es
Operating System: Microsoft Windows 10 (64-bit)

I have this problem with my HP 27es where I try to open the OSD menu using the menu button, and it will say "Power Button Locked" and after unlocking the power button, it does nothing. The button to the right of the power button actually turns off the display, after unlocking the power button, as well as the other to buttons to the right of it. The power button does nothing after the power button is unlocked. 

 

I have searched around the forums trying to find a solution to this problem and most of the times the solution doesn't work, or it involves using the menu, which I can't access.

 

This problem started happening after inactivity with the monitor for about two weeks. 

 

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