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‎01-22-2019 01:05 PM

HP Recommended
Product: zBook G5, Thunderbolt 120W G2
Operating System: Microsoft Windows 10 (64-bit)

I have recently purchased a HP ZBook G5. I want to use my ZBook as a desktop at work. I have two monitors, keyboard, mouse and network that I didn't want to plug in everything. HP support recommend the Thunderbolt Doc 120W G2 dock. I just received it and the monitors, keyboard, mouse, and network work but the dock will not power my notebook. 

 

I have updated all the software for both and did a firmware update on the dock and still NO Power to the ZBook. 

 

I don't want to have to use my power supply from home to power up the laptop at the same time I am plugged into the dock station.

 

Any suggestions?

 

Thanks!

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