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HP Recommended
HP LaserJet M14-M17
macOS 10.13 High Sierra

Hi guys,

 

Having issues - wireless no longer working:

 

- Cannot find printer

- Printed IP address out and it won't connect to that either

- Tried to connect via DirectWiFi and won't connect

 

I assume a factory reset would work but it appears you can only do that via connecting via WiFi (which I can't).

 

Any idea how to factory reset without doing it via Wireless?

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