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‎03-06-2019 05:20 PM

HP Recommended
Product: Hp Laserjet P1102w
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have a big problem with printer Laserjet P1102w. 

After some Windows update the printer stop working. So, after some attempt, I have removed the device. Now I can't reinstall in any way: I have uninstalled all HP software, removed all drivers, emty the spooler, downloader the latest driver, read all post in this forum. The problem is always the same: the installer starts, when it ask to connect the printer, the installation continue endlessly.

When I attached the printer via USB, Windows recognized the device as a CD drive, that I can't open ("Access denied" it says) and add a sort of printer in the device manager. If I double click, I can only buy consumables...

Any Idea? Can you help me?

 

Thanks

Roberto

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