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‎03-13-2019 09:44 AM - last edited on ‎03-13-2019 10:00 AM by Retired

HP Recommended
Product: HP Elitebook 840 G5 (SN: 5CG84136DB)
Operating System: Microsoft Windows 10 (64-bit)

Hi, i bought HP Elitebook 840 G5 (SN: [edited]) with 8GB DDR4 2400Mhz sodimm ram memory. I want to upgrade it to the max, and bought brand new Kingston HyperX 32gb Kit (2x16GB DDR4 - 2400Mhz) (HX424S14IBK2/32). After upgrade everything works fine, and my system says that i have 32GB of RAM, and I can use it regulary for hours. But, when i shut down or restart my Elitebook, it wont turn on again. It beeps like there is RAM problem, and my numlock and capslock are blinking at the same time. When I repeat the proces, same thing happens. Now, i use Samsung 8GB that came with laptop, and i dont have any problems. In Serbia i cant find Samsung memmory, and my local dealer offering me Adata ram memory which is poor quality as i know. Please help, i use my Elitebook all day long, and memory utilization is over 95% most of the time... Sorry for my bad english...

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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