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‎03-23-2019 04:11 PM - last edited on ‎03-23-2019 09:24 PM by Retired

HP Recommended

Hi,

My problem is how can I even get to Service Tab from the black screen. I have a HP ENVY Recline 23. Recently I got black screen after tried to log-in Windows 10. It got stuck at black screen permanently, and has not be able to load Windows 10 successfully. I tried Ctrl+Alt+Delete, and was able to see the options to Sign out, switch account, task manager, etc... I clicked on Task Manager, but it went back to black screen again!

 

Any help will be appreciated! Thanks.

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