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‎03-30-2019 05:36 AM

HP Recommended
Product: OMEN by HP Laptop 15-dc1xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

    I've recently purchached HP Omen 15dc1001nm, and I have just downloaded Witcher 3 videogame. When entering the game, I am faced with black screen and eventual stall of my entire laptop. I am then forced to restart the laptop.

 

   BIOS, and all other critical updates for laptop I have downloaded fomr HP site, but I've found that Graphic Control Firmware is of utmost importance in this occurance. In following link, there is a official reply to my problem, but after installing this update, I see no difference, crashes are still constant. https://support.hp.com/si-en/document/c06266829

   If I could get any help with this problem, I'd appreciate it.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.