• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
Dell XPS-15
Microsoft Windows 10 (64-bit)

I cannot install Photosmart D7460 which is on my LAN, Windows10 Printer Install does not find it. However, I can see the Printer and log into it from Firefox using its local IP adress. Also, I can print on D7460 from my Macbook Air and iMac.

 

HP Print and Scan Doctor 5.2 does not help reslove the problem and Windows install cannot find a digitally signed driver in the Hewlet Packard list of printers. I need a driver for Photosmart D7460 and also clear instructions on how to install as I am not Win10 savvy.

 

Thanks for all help.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.