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‎04-08-2019 05:28 PM

HP Recommended
Product: HP Officejet 6958
Operating System: Mac OS X 10.5 Leopard and older

Everytime the printer turns on I get a notification it was improperly shut down (It wasn't), another notification that there is a paperjam (there isn't) and finally that there is a printer failure and if I continue to get an error to contact HP (not helpful). I thought this was because the link was low but when I went to change it the ink does not move to te center when the lid is opened so I can't even replace the cartridges. I tried to reset the printer and it lost connection even though the Wifi connection was maintained. The printer is only 8 months old purchased from Costco new and not used incredibly frequently so not sure why it is having this many issues. Please help!

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