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‎04-12-2019 07:28 AM

HP Recommended

I have a Samsing M3870FW printer/scanner/fax and have been using it for wifi faxing for over a year. In this last week, the Easy Print Manager software used to communicate between my PC and fax stopped working. It took 2 days or deleting the printer and attempting to reload it as my preferred printer before my computer and fax started to "talk" to eachother again. I can now print wirelessly, but when I try to use the Easy Print Manager fax option, the report I'm trying to send prints instead of faxes (I don't even get to the fax no. option) and I have to physically fax rather than have the program fax it paperless. What's happened and what are my options?

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