• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!

‎04-18-2019 08:01 PM

HP Recommended
Product: HP Pavilion 27q Display
Operating System: macOS 10.14 Mojave

I have a Macbook pro (Mid 2012 version) connected to my new HP Pavilion 27q Diplay by a 4K HDMI-MiniDisplayport cable.    

 

The problem is that I can only get my HP Pavilion 27q monitor to display 1920x1080, even though both the MacBook Pro (2560x1600) and the HP monitor (2560x1440) can both display much higher resolution images.

 

When I go to Preferences > Display on my MacBook Pro, the display defaults to 1920x1080 (1080p), and even if I choose "Scaled" and press the "Option" key to see other options - none are better than that.

 

How can I get to 2560 resolution?    Do I need to adjust monitor controls?  Is there a trick to use on the MacBook?

 

Your help would really be appreciated.  Thanks!

 

-Roby.

 

 

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.