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HP Recommended
HP ENVY 7800 SERIES
Microsoft Windows 10 (64-bit)

i just added this printer as a device on my laptop.  After I print, pop-up "HP Smart" messages keep popping up on my screen and will not stop.  Is there any way to stop the pop-up notice.  It simply tell me to "click here for more information", but then it brings up a screen that doesn't tell me anything.

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