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‎05-02-2019 08:14 AM

HP Recommended

I have the cartridge problem error that asks me to remove and reinstall the cartridges. I have done this, replaced them entirely, and done lots of other things suggested online. It won’t let me do anything (print or even clean the print head). Is the printhead removable? If not I have no idea how to clean it or get this thing to work....

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