• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎05-03-2019 10:25 PM

HP Recommended
Product: OfficeJet 7740
Operating System: Microsoft Windows 10 (64-bit)

Hello there. 

 

I can't print to OfficeJet 7740 borderless with A3 plain paper. I read an entire question in this forum that is already archived (could not add my comments in there) but the issue I have is the same everybody had on that forum. Basically, we get a conflict error if we choose both A3 paper and borderless option. 

 

The one bit of information I wanted to add is that this is possible from the Macs in our network, just not from the PCs. In the Macs we are printing directly from Photoshop, in the PCs we are printing from Adobe Reader.

 

The error in the PC is about conflicts in the configuration (Advanced Printing) and it suggests auto-fixing, which basically deselects the borderless options.

 

Hope this helps adding some more data to the mistery.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.