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‎05-05-2019 05:11 AM

HP Recommended
Product: OfficeJet 7110
Operating System: Microsoft Windows 10 (64-bit)

My OfficeJet 7110 will consistently not delete the print jobs from the queue after the printer is done with printing the document. The document will remain in the queue with status "printing", and it appears as if not all the data has been sent to the printer (the "size" tab will display for example:  "49.8 MB / 51.6 MB"). This issue persists over multiple PC's and will not go away with complete driver uninstall (including registry settings ecc) and re-installation. The issue appeared after switching OS to Windows 10.  

The document will remain stuck in queue indefinitely, and will re-start printing after a system boot. 

If the print job is cancelled manually from the queue, it will delete after about 10 minutes. 
All this looks to me as if the printer could not communicate correctly with the OS that all data was received and that the document was printed correctly. 

 

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