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‎05-08-2019 04:43 AM

HP Recommended
@ricks117 wrote:

I am not able to play audio/video through my Bluetooth headset (Chkokko Mercury M2).

 

Capture.JPG

 

Windows is not able to locate the drivers for following devices:

 

(i) Bluetooth peripheral device

Hardware Ids:

BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_VID&0001001d_PID&1200
BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_LOCALMFG&005b

 Compatible Id:

BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}

  

(ii) Bluetooth peripheral device

Hardware Ids:

BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_VID&00010075_PID&0100
BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_LOCALMFG&005b

 Compatible Id:

BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}

  

(iii) Unknown device

Hardware Ids:

IUSB3\ROOT_HUB30&VID_8086&PID_1E31&REV_0004&SID_1970103C
IUSB3\ROOT_HUB30&VID_8086&PID_1E31&REV_0004
IUSB3\ROOT_HUB30&VID_8086&PID_1E31

 Compatible Id: IUSB3\ROOT_HUB30

 

Please provide me the suitable drivers.

 

Thanks.

 

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