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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎05-17-2019 10:50 PM

HP Recommended
Product: Example: Pavilion 17z-ar000
Operating System: Microsoft Windows 10 (64-bit)

I was on my laptop and then it froze. No changes made unless I got a virus. I did a hard reboot and upon logging back in received the Boot Device Not Found error. I ran the quick hard disk test and it errored out as no boot device installed. When I exit the system diagnostics, I return to the Boot Device Not Found screen. It also notes Please install an operating system on your hard disk. Hard Disk - (3F0). I attempted to open restore (starts to show open attempt in the bottom left corner), even after another hard reboot and following the F11 continuous select (also did the start menu button while holding shift and restart) but it appears I can only access the error screen and system diagnostics. I’m at a loss here since it happened so fast and would appreciate an assist before I do something crazy to my relatively new laptop. 

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