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HP Pavilion Power 15 cb-013tx
Microsoft Windows 10 (64-bit)

Hi

 

My laptop is currently not turning on. I tried the usual thing that I do is removing the internal battery and pressing the power button for 30 secs. It usually turns on, now it does not. I tried pressing the power button for longer period of times. I tried to check for other ways to reset the CMOS but there is no RTC battery in the board. I don't know if it's about ESD because somebody touched the board but I was able to power it on afterwards. I really don't know what to do. The manual is not telling me anything. I'm just a student and I don't have funds for repair. hopefully I can do repair it myself.

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