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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎05-21-2019 11:39 PM

HP Recommended
Product: HP notebook 15-ac121dx
Operating System: Microsoft Windows 10 (64-bit)

I replaced my notebook’s LCD screen with the same model given my the HP parts search but it won’t turn on. The computer boots up and shows an image on an external monitor. I tried resetting and downloading updates graphics drivers but nothing seems to work. 

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