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‎05-22-2019 08:36 AM

HP Recommended
Product: HP 15.6” Core i5 Laptop 15-da0133TU
Operating System: Microsoft Windows 10 (32-bit)

The WIFI settings in my daughters new HP laptop keep disappearing.  We have done a complete reset several times and that was working but not any longer.  We researched the issue on the internet and followed the directions that were on the HP support site but that’s not working either. Can you please help before we return it for a replacement, and it’s not even a month old. Thank you.

Fiona Duthie 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.