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05-22-2019 09:51 AM
Product: Laser Jet Pro M12w
Operating System: macOS 10.13 High Sierra
I have connected my Mac Os 10.13 with a usb. The printer has come up in the printers list. I added the printer and when I try to print. It says it finishes the print job but nothing happens then the printer window and on dock closes automatically. It prints fine on my old Mac which is 10.10.5. I have removed and added the printer on the list. I have reset the printer right clicking on the window. I have unplugged the power from the back, then the wall, and then plugged back in again. Nothing has worked.
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