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‎05-24-2019 07:08 AM

HP Recommended
Product: Compaq Presario
Operating System: Microsoft Windows Vista

I bought a deskjet 2620 specially to use in with an old PC at a holiday home, because the box said that it supported Windows Vista. Now I find that I cannot downlad the required software as 123.hp.com, the download address, itself does not support Vista. The lack of the ability to talk directly to HP is very frustrating, as to my mind this represents mis-selling. Has anyone any idea how I might get the software that supports Vista before I take more drastic action?

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.