• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
N5R10UA
Microsoft Windows 10 (64-bit)

I have an HP x360 11-k117cl (N5R10UA) and updated the BIOS via the HP website a couple days ago. After the update the system will not boot into Wondows 10. The power light comes on and I can hear the processor fan running. I tried to reset the BIOS by powerring down and the holding the Windows key and the "B" key when powering up. After 30 to 40 seconds the BIOS reset screen comes up and does a BIOS re-load or something. After restarting the problem is the same. No display od an HP logo or boot into Windows 10. Any Suggestions?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.